Protecting you and your family from loss is important to Fireman's Fund. Just as important to us is protecting your privacy and the personal information we use to provide you with superior products and service.

At Fireman's Fund and its subsidiaries, our policy is to maintain appropriate confidentiality with regard to all personal information obtained in the course of doing business with you. Our pledge to protect your privacy is reflected in this Privacy Statement which outlines our principles in collecting, using and safeguarding your personal information and information about your relationship with us.

Depending on your state of residence, state law may provide additional privacy protections. You can request a copy of our Privacy Statement outlining any state specific protections by writing to the address below.

Personal Information Fireman's Fund Collects

Fireman's Fund only collects personal information about you when it is necessary to conduct the business of insurance. We limit the collection of personal information to what we reasonably believe is needed to administer your account. As a result, we collect personal information from the following sources:

Personal information you share with us either directly or through your agent, such as the information on your insurance application, requested policy change information or other forms you may complete.

Personal information you provide or which is obtained through the process of handling a claim, including medical information, such as from an accident report.

Personal information about you from your transactions with us, our affiliates or others such as the number of years you have been a policyholder with Fireman's Fund or the types of coverage you purchase.

Personal information about you from a consumer reporting agency, such as a credit report or a Motor Vehicle Report.

If you visit or use the Fireman's Fund Web site, or one of our subsidiaries, we may use 'cookies' (small text files transferred from our website to your hard drive) to recognize repeat users, track usage and facilitate your access to and use of the site. We do not use 'cookies' to gather personal information and we do not link cookies to identifiable information, such as your policy number. The 'cookies' only enable you to use our Web site more easily.

Personal Information Fireman's Fund Discloses

Fireman's Fund does not disclose any personal information about current or former customers to anyone, except as permitted by law.

When possible, we advise our vendors and other nonaffiliated third parties to whom we legally provide your personal information in the course of conducting our insurance business, of our privacy policy. We make every effort to use vendors whose approach to customer privacy reflects our own.

Fireman's Fund's Policies and Practices with Respect to Security of Personal Information

Fireman's Fund uses a variety of computer hardware and software tools to maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your personal information. We restrict access to personal information about you to only those employees who need that information to provide products or services to you. Fireman's Fund, and its subsidiaries, also work hard to ensure that our websites are secure. We employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to the personal information that may be shared over these sites.

Notification of Change

At Fireman's Fund, your trust is one of our most important assets. We will continually work to protect the privacy of our individual customers and will continually review our privacy policy. If at some point in the future we revise our privacy practices that affect your personal information, we will notify you prior to introducing any changes. This Privacy Statement is also displayed on our website.

For More Information or if You have Questions

Should you have further questions regarding our privacy policy, you can contact us in a number of ways. You may call us directly at 1.800.272.9707, you can email us at Consumeraffairs@ffic.com or you can write to us at:

Fireman's Fund Insurance Company
Consumer Affairs Department
777 San Marin Drive
Novato, CA 94998-1000

Additional Privacy Information regarding the cpaedgeplan.com site

The cpaedgeplan.com site is an online resource for Accountants that provides access to Professional Liability Coverage provided by Fireman's Fund. Insured users who have registered on the site will additionally be able to access various tools to assist them in their profession. The site is managed on FFIC's behalf by the Ives Group.

What information is collected and how is it used?

In order to use all the features of the site, users will need to register their name, firm/company name, email address, and password. Additionally, during the registration process a user may elect to receive email reports and updates by checking the appropriate box. If a user makes this election, he or she may receive requests for demographic or other survey information as part of these offerings. Such demographic and survey information may be further used to provide the user analysis and reports as well as promotional information about the Ives Group and the offerings of its partners and affiliates.

No information is obtained from cookies. However, a session cookie is added to a user when logging on in order to allow the user access to the areas of the site reserved for insured members.

Who Has Access?

The Ives Group accesses registration information in the site in order to administer the database for Fireman's Fund. In addition, The Ives Group may use the registration information in order to provide email reports and updates to users who have indicated they wish to receive these reports and updates.

Correcting, Amending, or Deleting Information

Registered users may access and modify their account information at any time by first logging in, then accessing the Your Account section of the site. By clicking on the "Update" button, the user may change his or her name, email address, company name and policy number, as well as preferences regarding whether or not to receive email reports and updates.